Dictate support replies directly from your phone

Put your cursor in the helpdesk reply box, hold the phone button, speak, and your words are typed into the box.

Contact us page in Chrome on Windows with text in the Message box, a cursor, and untouched buttons. — With Manual send and Deliver, the sentence landed in the box and nothing was submitted.

Speak your reply and it is typed into the open ticket response box.

There is no integration with any helpdesk. The browser reply box knows nothing about FlowMic, and FlowMic knows nothing about your ticketing software. That is both the benefit and the limit, because it places text into whichever box holds your cursor and leaves the page's send button to you.

The talk button stays on your phone, requiring no changes to your helpdesk tool.

Phone sheet showing transcribed text held before sending, with editing buttons, Discard, and Deliver. — With Manual send, the words wait on the phone until you tap Deliver.

Enter was never pressed and no forms were submitted, leaving the page's send button untouched.

Word, Outlook, Gmail, Slack, Notion, Google Docs, Overleaf, Teams, Discord, Obsidian, and helpdesk tools were not tested.

What does not work or was not tested

Word, Outlook, Gmail, Slack, Notion, Google Docs, Overleaf, Teams, Discord, Obsidian, and helpdesk tools were not tested.
This work demands heavy typing, though evidence that support workers want dictation is thin, so test it on your workload first.
You cannot use voice commands, select text, click buttons, scroll pages, or switch windows by voice.
Text goes to whichever window is in front, and on Windows password fields are not refused, so check your cursor first.
In "Organize" mode, read every line before sending. Across 15 spoken passages with Organize over "Local LAN" using a cloud language model, 14 gave paragraphs and 1 was refused. However, in 4 of 15 passages, Organize added or changed details never said, turning recognized "because the train is a two" into "since the train ride is about two hours". Organize makes no lists.
On "Cloud relay", customer words pass through external companies, so employer rules apply. Spoken audio routes to Soniox, and text for "Translate", "Organize", or "AI polish" routes to DeepSeek, where our privacy policy notes we found no written commitment from DeepSeek about not training on API data.

More limits of this kind

On the phone timeline, "Delivered" means words reached the computer, not that they were typed.
Pasting is blocked on Windows when the front window runs as administrator or focus sits on FlowMic's own window.
In Windows consoles, line breaks become spaces until you press Enter, and Mark mode loses words while showing "Delivered".
In VS Code or Cursor panels and consoles started by ssh, python, or wsl, line breaks can run commands.
On Linux, xterm and the VS Code terminal panel receive no text even though the phone shows "Delivered".
FlowMic runs on Windows, macOS 11 or later on Apple silicon with Accessibility permission, and Linux x86-64 on X11 as a .deb or portable zip. Phones need Android 7 or later or iOS 15 or later, and the App Store version is absent from mainland China and the EU.
Recognition of a real human voice was never measured, because spoken tests used a synthetic voice from a second phone's speaker.
Windows 11, macOS, iOS, locked screens, other phones, copied images, and remote desktops were not tested.

A few common questions

How can I check and edit a support reply on my phone before sending it?

The "⇄" control switches between "Direct send" and "Manual send". "Direct send" is the default and sends on release, while "Manual send" shows a card with "Deliver" and "Discard" so you can read and edit customer replies before tapping "Deliver".

What should I do after a break if the phone app shows the computer list again?

After a break, check the phone screen. When we left the app in the background for 5 minutes during a break on an Android tablet, the system closed or froze it in two runs and showed the computer list, once with "No auto-connect on launch · tap a computer to connect". Tap your computer when the list shows, wait for "Connected", and hold the button.

Download Try it

Tested on FlowMic 0.3.120 on the computer and 0.3.118 on the phone, 6 November 2026.

Some counts come from FlowMic 0.3.119 on 5 November 2026 or noted test builds and were not repeated on 0.3.120.